Reviewed · DAMAJAGUA WATERFALLS TOURS
Damajagua Waterfalls, Zipline with Lunch and Transfer
The best part of this Puerto Plata outing is the unusual mix of five zip lines and seven waterfalls in one half-day. You hike through rainforest, cross rope bridges, then work your way down natural chutes and pools by sliding, jumping, and swimming.
I like the private transportation and the included Dominican lunch, which make the $110 price easier to justify. I also like that guides such as Chi Chi have helped families through the course, including a 9-year-old who managed the hike and activities. The main concern is safety: this is a physical, wet outing with one serious complaint about equipment and supervision, so you should ask clear safety questions before booking.
In This Review
- Key points at a glance
- The Damajagua plan: five ziplines and seven falls
- Hiking 30 minutes through the rainforest
- Five zip lines above the tropical canyon
- Sliding, jumping, and swimming through seven waterfalls
- Lunch and the ride back to Puerto Plata
- Is $110 a fair price?
- Who should book this adventure?
- Practical advice before you go
- Safety concerns worth weighing
- Should you book Damajagua with ziplining?
- FAQ
- How long does the Damajagua zipline and waterfall tour last?
- How many waterfalls are included?
- How many zip lines are included?
- Is lunch included?
- Is transportation included?
- Can children join the tour?
- What time should cruise passengers meet the tour?
- What happens if the weather is poor?
- What is the cancellation policy?
Key points at a glance

- Five zip lines over the jungle: The first major thrill comes after a 30-minute rainforest hike.
- Seven waterfalls, not all 27: This package uses a seven-waterfall section of the larger Damajagua system.
- A proper physical workout: Expect hiking, rope bridges, swimming, jumping, and sliding over roughly four hours.
- Private transport included: Pickup is offered, with return service to your hotel or cruise port.
- Lunch follows the action: A typical Dominican meal, vegetarian-friendly food, and bottled water are included.
- Good fit for adventure-minded families: Children age 8 and older may join, but everyone needs moderate physical fitness.
The Damajagua plan: five ziplines and seven falls
Damajagua, also called 27 Charcos, is a protected natural area in the hills of northern Dominican Republic. The full site contains a long chain of waterfalls and river pools. This particular outing uses seven waterfalls, paired with five zip lines and two rope bridges.
That distinction matters. You are not promised a full tour of all 27 waterfalls. Instead, the route focuses on a manageable section that combines several activities in one visit. You get a taste of the canyon, the river, and the forest without signing up for a much longer expedition.
The stated duration is about four hours. That includes transport, the forest walk, zipline course, waterfall section, lunch, and the ride back. The exact pace can change with group size and waiting time. One especially useful point is that the maximum group size is listed as 50 people, though private transportation can sometimes help your own ride feel smaller than the activity group itself.
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Hiking 30 minutes through the rainforest

The outing begins with a hike of about 30 minutes to the first zipline. This is not a stroll on a flat promenade. You should expect a moderate physical effort, followed by more activity once you reach the course.
The walk is part of the appeal. You move through tropical forest and toward the mountain canyon instead of arriving at the waterfalls by vehicle. At the same time, the hike can feel warm and demanding, especially when combined with wet clothes and repeated climbs or descents later in the day.
I would wear sturdy footwear that can get wet and stay firmly attached to your feet. The supplied details do not specify equipment rental or a footwear policy, so ask the operator what is provided before you leave your hotel or ship. Pack only what you can safely carry, since your hands will be busy on the course.
A moderate fitness level is required. The outing may suit an active 8-year-old, but age alone is not enough. Your child should be comfortable walking uphill, using bridges, wearing zipline equipment, swimming or floating in natural pools, and following instructions around moving water.
Five zip lines above the tropical canyon

After the walk, the zipline portion begins. You ride five lines over waterfalls, forest, and mountain views. This gives the tour a strong opening because you see the water from above before entering the canyon itself.
The zip lines are not simply a short add-on. They form one of the two main parts of the experience, along with the waterfall route. If you want a day of quiet nature watching, this is not the right choice. If you like a little controlled fear followed by a big grin, the combination should suit you.
Two rope bridges take you farther toward the seventh waterfall. These bridges add another type of challenge. They require balance and attention rather than speed, and they can feel more awkward than the zip lines for anyone uneasy with heights.
Guidance is important here. Several parts of the experience depend on clear instructions, including how to use the zipline equipment, where to step, and which waterfall jumps or slides are suitable. The strongest feedback about the excursion centers on patient, attentive guides. Chi Chi is specifically praised for helping a family through the course and taking photos along the way.
Mareno is named as a driver who looked after a group and helped arrange a smaller activity group instead of leaving them with a large cruise excursion. That is a useful sign of flexibility, though it does not guarantee the same arrangement on every departure.
Sliding, jumping, and swimming through seven waterfalls

At the seventh waterfall, the route turns from aerial thrills to river adventure. You make your way down through natural pools and canyon sections by sliding, jumping, and swimming. This is the part that makes Damajagua different from a standard zipline park.
Your guide helps identify safe places to jump. That assistance is not a minor detail. Water depth, rock surfaces, and current conditions can change, and you should never jump simply because someone else did. If you do not want to jump, ask what alternatives are available before starting the descent.
The natural slides are exciting, but they are not polished amusement-park rides. Rocks can be rough, and the water moves through uneven channels. One serious complaint describes people cutting their hands and faces on the slides, along with an accident involving a zipline. That account conflicts with the many positive comments about careful guides and safe, enjoyable runs, but it should not be ignored.
For that reason, I would treat safety as an active part of your decision. Listen closely, keep your hands and body positioned as instructed, and do not rush. Ask who operates the zipline, how equipment is checked, and how the guide handles guests who do not want to jump. The supplied information confirms that a licensed guide is included, but it does not provide technical safety standards or medical facilities.
The water section can also mean waiting. One account describes a lot of people at the falls and long pauses once the group reached the water. A maximum of 50 participants is fairly large for narrow canyon passages, so your experience may feel less private during busy periods.
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Lunch and the ride back to Puerto Plata

After the waterfall activity, you return to base camp for a typical Dominican lunch. Vegetarian food is available, and bottled water is included. This is a welcome finish after a wet, active morning or afternoon.
The meal adds practical value to the package. You do not need to arrange food between the tour and your next activity, and the lunch gives you time to dry off and settle down before the return ride. Still, the description does not specify the exact dishes, so do not book this expecting a particular menu.
Private transportation is included, with pickup offered and return to your port or destination. This is especially helpful in Puerto Plata, where arranging a separate taxi after a muddy, wet activity would be a nuisance. The experience is promoted for cruise passengers departing from Amber Cove and Taino Bay, as well as people staying at local hotels.
Cruise passengers are told to meet 45 minutes after the ship docks. You should allow enough time to leave the ship, reach the meeting point, and identify the driver. The tour lasts about four hours, but cruise passengers should keep extra margin before all-aboard time. The package description does not state an exact return time, so a ship passenger should confirm the timing before booking.
Is $110 a fair price?

At $110 per person, this is not the cheapest way to spend a few hours in Puerto Plata. The price covers private transportation, a licensed guide, the zipline course, the waterfall activity, lunch, and bottled water. Those inclusions make the cost more reasonable than a simple admission ticket.
The strongest value comes from combining several paid elements in one outing. You get transport, five zip lines, seven waterfalls, a meal, and guiding without arranging each part separately. If you would otherwise need a taxi and lunch, the package becomes easier to defend.
The value is less clear if you mainly want to see Damajagua without the zipline course. You are paying for an active, guided combination rather than a relaxed waterfall visit. Also, a group of up to 50 may reduce the sense of a private excursion, even if your vehicle is private.
One useful comparison comes from the cruise setting. A smaller privately arranged group may cost less than a ship excursion while giving you more direct contact with the driver and guide. That advantage depends on the actual departure size, so confirm how your group will be handled rather than assuming the whole day will be private.
Who should book this adventure?

I would recommend it to you if you enjoy active outings and do not mind getting completely wet. It works well for families with children age 8 or older who are confident in the water, couples who want more than a beach stop, and cruise passengers looking for a shore excursion with several different challenges.
It also suits people who appreciate a guide-led activity. You are not left to choose waterfall jumps on your own, and the guides can help keep the route moving. The positive comments repeatedly praise patience, attention, and a fun attitude, with Chi Chi singled out by name.
I would think twice if you have limited mobility, dislike heights, or want a quiet nature walk. Moderate fitness is required, and the activity can be moderate to hard. A fear of water slides or natural canyon surfaces could take much of the fun away.
This is also not ideal for anyone who expects a highly controlled attraction. The waterfalls are natural, and the slides are formed by rock and moving water. You need to accept some uneven footing and follow instructions without trying to turn the course into a race.
Practical advice before you go

Wear clothes that can get wet and dry reasonably fast. The details do not specify changing facilities, so ask about changing areas and what to do with dry clothing before departure.
Bring protection for your phone only if the operator permits it. The course involves zipline equipment, rope bridges, water, and slippery surfaces. A guide may take photos, as Chi Chi did for one family, but photography arrangements are not guaranteed.
Use the guide as your safety check. Ask which jumps are optional, listen for instructions at every waterfall, and tell the staff if you are uncomfortable. Do not copy another participant’s jump or slide position.
If you are taking a cruise, give yourself a generous return buffer. The listed meeting time is 45 minutes after docking, but the tour description does not promise a fixed return time. Weather can also affect the outing, since poor conditions may lead to a new date or a full refund.
Cancellation is free up to 24 hours before the start time. Within 24 hours, changes and refunds are not accepted. The activity also needs good weather and a minimum number of participants. If the operator cancels for either reason, you are offered another date or experience, or a full refund.
Safety concerns worth weighing
The overall score is listed as 4.7 out of 5, with 92 percent recommending the experience from 13 ratings. Most of the praise centers on attentive guides, the fun mix of activities, dramatic views, and good handling of families.
Still, one detailed complaint raises serious concerns about a missing guide, limited English from the driver, a zipline failure, and injuries on the waterfall slides. The operator responded with an apology, but the response does not answer the specific safety questions.
I cannot tell you that one account proves the course is unsafe, and I also would not brush it aside. Adventure activities carry real risk, especially when natural rock and moving water are involved. Before you commit, ask about current equipment checks, guide coverage, language support, and alternatives for guests who choose not to jump.
Should you book Damajagua with ziplining?
Book it if you want a busy, active half-day that packs a rainforest hike, five zip lines, two rope bridges, seven waterfalls, lunch, and transport into one plan. The guides are the key to the experience, and the specific praise for Chi Chi and Mareno suggests that personal attention can make a big difference.
Skip it if you want a calm visit, have mobility limits, or are not comfortable with natural water slides and jumping. I would also confirm the day’s group size and safety procedures before paying, especially if you are booking for children or joining from a cruise ship.
For the right person, $110 buys a full adventure rather than a quick photo stop. Just approach it as a physical outdoor activity, not a risk-free theme-park ride.
FAQ
How long does the Damajagua zipline and waterfall tour last?
The experience lasts approximately four hours, including the hike, zip lines, waterfalls, lunch, and transportation.
How many waterfalls are included?
This tour includes seven waterfalls within the larger Damajagua, also called 27 Charcos, waterfall system.
How many zip lines are included?
Five zip lines are included, along with two rope bridges.
Is lunch included?
Yes. A typical Dominican lunch, vegetarian-friendly food, and bottled water are included.
Is transportation included?
Yes. Private transportation and pickup are offered, with return service to your port or destination.
Can children join the tour?
Children age 8 and older may join. Participants should have a moderate level of physical fitness.
What time should cruise passengers meet the tour?
Cruise passengers should meet 45 minutes after the cruise ship docks. The excursion is offered for passengers arriving at Amber Cove and Taino Bay.
What happens if the weather is poor?
The experience requires good weather. If it is canceled because of poor weather, you are offered another date or a full refund. A minimum number of participants is also required.
What is the cancellation policy?
You can cancel at least 24 hours before the start time for a full refund. Cancellations or changes made within 24 hours are not refunded or accepted.
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